Returns & Refunds

We want you to love your purchase. If for any reason you are not satisfied, we offer a 30-day free return policy.

Return Conditions

  • Items must be returned within 30 days of delivery.
  • Products must be unused, unworn, and in original packaging with tags attached.
  • Free return shipping is provided within the U.S.

How to Return

  1. Contact us at wholesale@sheenjoy.store with your order number and reason for return.
  2. We’ll email you a prepaid return label.
  3. Pack your item securely and send it back to our U.S. return center:

📦 Return Address
Sheenjoy
1807 Peck Ave
San Antonio, TX 78210
USA

Refunds

  • Once we receive and inspect your return, we will process your refund within 3–5 business days back to your original payment method.
  • You’ll receive a confirmation email once your refund has been issued.

Exchanges

If you’d like to exchange an item for a different size or color, please contact us at wholesale@sheenjoy.store